Americans with Disabilities Act Notice of Rights

The New Mexico Department of Justice, led by Attorney General Raúl Torrez, is committed to ensuring non-discrimination on the basis of disability in the operation of its programs, services, or activities. In accordance with the Americans with Disabilities Act (ADA), as well as state and local laws, individuals with disabilities are entitled to reasonable accommodations necessary for their participation in our services, such as submitting an online complaint or accessing our offices to speak with our team.

Requesting Accommodations

To request a disability-related accommodation for participation in a program, service, or event (excluding employment matters) offered by the New Mexico Department of Justice, please contact us.

Alternatively, you may use the following contact information:

Public Service ADA Coordinator
New Mexico Department of Justice
201 3rd St NW, Suite 300
Albuquerque, NM 87102
[email protected]
Office: (505) 717-3500
Fax: (505) 318-1050

We are committed to ensuring inclusive access for all. Services such as ASL interpretation, captioning, and various assistive technologies are available upon request. To ensure the best possible experience, we strongly encourage individuals to specify their needs when scheduling their intake or registration for any event.

Grievance Procedure

Members of the public wishing to file a grievance under the ADA or relevant state and local laws should direct their written complaints to our ADA Coordinator using this form or the contact information provided above. Include your name, address, phone number, location, date, and a description of the issue. Alternative filing methods, such as personal interviews or accessible virtual meetings, are available upon request. File your grievance as soon as possible, but no later than 60 calendar days after the alleged violation.

Upon receipt, the ADA Coordinator or their designee will contact the complainant within 30 calendar days to discuss the grievance and potential resolutions. A written response, provided in accessible formats (like large print or audio) as needed, will be issued within 60 calendar days of this discussion, detailing the department’s position and suggesting options for resolving the complaint.

State of New Mexico ADA and Disability Resources

Federal ADA and Disability Resources